Keep information current
Update approved company information, instructions and templates used by the supported workflows.
Managed AI
AI set up for your team, with ongoing support
Turn occasional AI use into repeatable ways of working. We configure a practical AI toolkit around agreed business tasks and approved company information, test it with your team and provide ongoing maintenance and support.
Initial setup and continuing support are scoped separately, so you understand what you will receive and how it will be maintained.
A practical toolkit, configured around your business
Every onboarded Managed AI client receives AIST Workspace Core: our curated foundation of reusable AI skills, plugins, templates and working methods. We adapt the agreed components to your tasks, approved company information and working practices.
Your core toolkit
Reusable AI skills, plugins, templates and working methods.
Your company information
Approved knowledge, terminology, guidance and examples.
Your configured workflows
Agreed tasks, tested with your team and supported by clear review checks.
Maintenance and support
Updates, issue investigation and refinements within the agreed service.
An AI skill provides a reusable method for a task. Plugins add capabilities; their functions depend on the platform. Your team receives practical guidance on using the setup and checking its results.
Before setup, we agree the workspace, licences, permissions and connections required. Platform subscriptions and third-party usage are separate from our service. Specialist skills, personal assistants and wider integrations are assessed and scoped where needed.
Is Managed AI right for your business?
Managed AI suits organisations with recurring AI-assisted work and a continuing need to keep their setup useful. It works best with identifiable tasks, approved information, someone to review outputs and an internal contact who can coordinate changes.
Work we can assess with you
- Proposals and reports prepared from approved material.
- Business research and market intelligence.
- Selected company FAQs, procedures and internal knowledge.
- Product information and technical documentation.
- Recurring management reporting from checked information.
- Meeting summaries, follow-up and routine administration.
These are examples to assess, not a fixed bundle or a promise that every task suits AI.
For a one-off solution, initial strategy or substantial staff training, Consultancy & Projects or team training may be a better starting point.
First, agree and test the setup
Setup is scoped separately from ongoing support. We agree the tasks, users, information, tools and checks before work begins.
Understand the task
Examine the current work and agree a useful result, who will review it and the limits of the proposed approach.
Prepare tools and information
Configure the agreed toolkit, company information and templates in a workspace your business controls. Check authorised access.
Agree the rules for use
Record permitted information, access, output checks and escalation. Prepare proportionate safe-use guidance and an AI-use and privacy assessment for your organisation to review.
Test, correct and hand over
Test realistic tasks with your team, correct issues within scope and record limitations. Provide administrator guidance and an introductory staff briefing.
Keep the setup useful as your business changes
Company information, AI tools and business requirements change. Managed AI gives your team an agreed route for raising problems, updating supported workflows and reviewing whether the setup remains useful.
Investigate reported issues
Help users with the agreed setup and investigate problems raised through the agreed support route.
Test relevant changes
Review relevant changes to the AIST toolkit and test their effect on the work it supports.
Make agreed improvements
Refine supported workflows within the agreed capacity and review whether they remain useful.
Your agreement defines the workflows covered, how support is requested, review arrangements and capacity for changes. Shared toolkit maintenance is distinguished from work specific to your business. Meetings, investigation, testing and configuration take time and are covered as set out in your agreement.
New tasks, substantial development and wider integrations are assessed and quoted separately where required.
Meet your project lead
Dr. Eamonn O’Raghallaigh
You work directly with Eamonn, AIST’s founder & principal consultant. He personally leads each client implementation, from agreeing the work to testing the setup with your team.
His approach combines commercial consultancy, practical AI implementation and teaching. He helps you make informed technology choices, put suitable solutions into practice and develop your team’s capabilities.
- PhD in BusinessResearch exploring consumer behaviour, interaction with technology and mobile advertising.
- Teaching Fellow in Digital Marketing & AITrinity College Dublin
Additional capabilities for particular teams
Where there is a defined need, we can assess more specialised workflows and tools for your teams.
Marketing
Research, campaign planning and content drafting using approved company information.
Sales
Prospect research, proposal preparation and follow-up drafts for review.
Operations
Working with approved procedures, recurring operational documents and internal reporting.
Technical information
Helping staff work with selected product information, technical documents and process guides.
Finance
Draft reporting commentary and working documents based on approved figures and information.
HR and legal administration
Document preparation and drafting for review by the appropriate professional.
We assess each additional workflow, the information and access it requires, and the implementation and support effort before agreeing a scope. Your proposal identifies any departmental additions and their maintenance.
Specialist advice and high-impact personnel decisions, such as recruitment selection or employee scoring, are outside the standard service.
Who looks after what?
Clear responsibilities are part of the setup and continuing service.
AIST
Configures, documents, tests and maintains the setup within the agreed scope. We record issues and explain when a request needs additional work or specialist input.
Your business
Provides approved information, a named contact and authorised access. Your team checks facts, suitability and commitments before using outputs, and approves changes to company information.
Your IT team or provider
Remains responsible for wider systems, accounts and permissions unless additional work is expressly agreed.
Your organisation approves its policies and privacy decisions, with its data protection officer or other advisers where appropriate. AIST remains responsible for its own work and handling of information. Governance support provides practical records and guidance; it does not certify compliance or replace legal advice.
Questions before you start
We already have AI tools. What would AIST add?
Managed AI helps turn occasional AI use into repeatable, supported ways of working. We configure reusable tools and working methods around approved company information, test them with your team and maintain the agreed setup. We start by assessing what your existing tools can already do and where you need help.
Will it work with our existing tools?
We assess your AI environment, subscriptions, permissions and relevant business systems before proposing a setup. Connections and capabilities must be checked in your environment; wider integrations are included only where specifically scoped. Platform subscriptions and third-party usage are separate from our service.
Is everything included in ongoing support?
No. Your agreement defines the workflows, maintenance, support arrangements and capacity for changes included. New processes, additional departments, substantial development, custom integrations, system migrations, permissions repairs and organisation-wide strategy require separate scope where applicable. Substantial training is separate from the introductory staff briefing.
Who owns our information and what happens if the service ends?
Your company information and branding remain yours. The agreement sets out access, rights to use AIST and third-party materials, and the handover arrangements when the service ends. These terms are agreed before work starts.
Can we commission a project without ongoing support?
Yes. Strategy, implementation and team training are available independently. We discuss Managed AI where continuing support would serve a defined need.
Discuss a task your team does regularly
Tell us about a recurring task and your current tools. We will assess fit and quote separately for setup, ongoing support and additional work.
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